How do I fix it or is it an error on their side?
OW Debug - Exception
Message: SQLSTATE[28000] [1045] Access denied for user '##'@'localhost' (using password: YES) File: /home4/##/public_html/ow_core/database.php Line: 226 Trace: #0 /home4/##/public_html/ow_core/database.php(256): OW_Database->__construct(Array) #1 /home4/##/public_html/ow_core/ow.php(239): OW_Database::getInstance(Array) #2 /home4/##/public_html/ow_core/base_dao.php(47): OW::getDbo() #3 /home4/##/public_html/ow_system_plugins/base/bol/config_dao.php(66): OW_BaseDao->__construct() #4 /home4/##/public_html/ow_system_plugins/base/bol/config_dao.php(55): BOL_ConfigDao->__construct() #5 /home4/##/public_html/ow_system_plugins/base/bol/config_service.php(69): BOL_ConfigDao::getInstance() #6 /home4/##/public_html/ow_system_plugins/base/bol/config_service.php(58): BOL_ConfigService->__construct() #7 /home4/##/public_html/ow_core/config.php(51): BOL_ConfigService::getInstance() #8 /home4/##/public_html/ow_core/singleton.php(17): OW_Config->__construct() #9 /home4/##/public_html/ow_core/ow.php(176): OW_Config::getInstance() #10 /home4/##/public_html/ow_core/ow.php(106): OW::getConfig() #11 /home4/##/public_html/ow_core/ow.php(151): OW::detectContext() #12 /home4/##/public_html/index.php(47): OW::getApplication() #13 {main} Type: InvalidArgumentException