I have a problem with 2 plugins that I have purchased. They worked for a while and now decided to come up with the "invalid licence" crap
First I contacted the developer regarding this who then after a while emailed me back just saying - contact oxwall
Do anyone know what steps I need to take as im lost???
Many thanks
LeaderPlease clearly mention what plugins they are.
So the OxWall team can help you and you don't put all the developers in the same bin.
Because some of us give honest support and we have nothing to do with developers who do not do so or do not remove their products from the store.
The plugins that I have the issue with are
Password Strength Meter
Private Albums
When I first installed these on my site they worked perfect and I was informed by one of my site members that the feature had disappeared
No other site alterations have been made after the plugins were installed
many thanks
Try going into your purchases and clicking "reset ip." If a server updates or anything related to dedicated ips changes on your end, the license will go invalid. It also could be the developer has removed the licenses and either 1) didn't look to confirm they did or 2) did and don't feel bothered to help their customer out.
Kind regards,
-Jake
Leader
is there no limits how many time you can get desputes from clients before paypal will ban your account?
i mean can you have 100 despute from clients every year and still use paypal?
hmm...there should bee a limit in my opinion
Leader
Thank you all for your input on this and support
Try going into your purchases and clicking "reset ip." If a server updates or anything related to dedicated ips changes on your end, the license will go invalid. It also could be the developer has removed the licenses and either 1) didn't look to confirm they did or 2) did and don't feel bothered to help their customer out.
Kind regards,
-Jake
