Protocol: TLS

Port: 587

Look if you SMTP provider have other options available then SSL and other ports to use

However it must work with ssl, no?

try TLS see if working if you smtp provider use that protocol

try another one and not gmail

there is many free on market. and try avoid ssl at first try 

second try can try ssl if TLS working

but it never happen to me

then you need looking your server firewall logs 

for example access logs on your server

but again try use TLS protocol and see if works with another smtp company

maybe you did setup a smtp server on you own server?

i suggest you try many famous and free smtp service and not gmail to start with

try sendgrid or mailgun

i use sparkpost smtp and work fine and sendgrid and mailgun is working great with oxwall to

It is not my FW, since it works fine with outlook or thunderbird with the same parameters. I tried also to disconnect him and nothing changed.

I tried with google, Gandi and free and will try with your provider.

What is strange for me is that the parameters work fine with other programs.

I will tell you when I will try this.

Best regards

I used the tls option with sparkpost and it seemed to work. It seemed as Oxwall tell me this is ok, but I did not received the mails, don't found them in the database. Maybe I have to have a look on the cron.

i use sparkpost and i happy with they service very much and they are not very expensive

but feel free use any smtp company with TLS protocol it should working fine

But try not use ssl protocol

yes check cron but i think you cron working because you can see smtp connection working 

https://www.mail-tester.com/

https://www.zoho.com/mail/?zmc=zoho-fa&ireft=ohome

Then for smtp i can recommend:

https://www.sparkpost.com/

both this two together will work great with oxwall

if you decide host you mail and send mails from you own host company server. You can get problem with get ip that have bad reputation and bad delivery . i did that mistake when i was new. 1000 times better use a mail server company like ZOHO for recieve you mail and deliver

I subscribe with sparkpost and I am very happy with the service.

I have a question however and maybe you can help me: in the contactus plugin, the mil is send form the user wanting to contact us. In this case, the policy of sparkhost is to reject the mail since the domain is not the one which has been contracted.

Do you know how to cope with this problem?

Another question, would it be possible with a plugin for members to send email to another member without showing his own email, but using an email from the system as amazon does for example?

Best regards

Christophe Tricaud

you need add that email as trusted in you spam filter and your main email.

you always get help from zoho and sparkpost when you send them a ticket.

i think you email server is not setup correct and that you need ask them

check spf settings that you have correct setup

i suggest you use Zoho or other email server as you email host so you get rid of any blacklisted ip from shared host companys that uselly have issues with this because you share email ip with many others

for further assistance i would recommend send them tickets and they help you very fast because you pay them 

I changed the code in the php file

The issue with the contact page is that when you send an email in the way the contact us works, its  called relaying and to cut down on spamming most hosts anymore block relaying of messages. 

So there are two ways to handle this IMO.

First i brought this issue up with ebenezer about a year ago and he wrote a contact plugin to handle this issue.   Not sure if it still works but you can try it.

https://developers.oxwall.com/store/item/1051

2. This is what i do with my other sites contact us page.   The email is sent from one of my server accounts to another server account, this bypasses the relay restriction. 

As far as the user email, i removed that field from the active header process and just moved it to a hidden field in the email (or you can just add it to the message itself).   Either of these will allow you to see the email of the user either in the source display if you do the hidden field or if you add it to the message itself you will see it in the text message. 

Both of option 2 require edits to the files. 

In other words one option - you look at the email source and you can see the users email.

The other option the users email is displayed in the message itself.

Hope this helps you.

If you know anything at all about php and html, a contact page is very easy to code.