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Confirmation Code | Forum

Topic location: Forum home » Support » General Questions
Rainier Sotelo
Rainier Sotelo Mar 5 '13
My site does not send confirmation code as shown in the screenshot below:

Kindly please advise if anyone among you has encountered the same problem, and what solutions did you make about it.
Tester
Tester Mar 5 '13
That's strange. On my site I see this even when no verification mail is actually delivered.
Alia Team
Alia Mar 5 '13
Rainier, I am confused.

You don't see the form ( like in your screen shot) at all?
Or you see it, but the email is not sent?
Rainier Sotelo
Rainier Sotelo Mar 6 '13
Hello Tester & Aliia,

I am receiving below mentioned notification every 5 minutes, maybe it is because of this.
"Could not open input file: /home/triskeli/public_html/ow_cron/run.php"

Cheers
Alia Team
Alia Mar 7 '13
Rainier, this means that CRON is not working on your site. Please check whether run.php exist under the specified location.
Michael
Michael Mar 7 '13
Also copy and paste us your command line from your cron setup, you may need to use another method
Purusothaman Ramanujam
What cron command you are using? Contact your host to get the actual command. It changes from host to host.
Geovani
Geovani Apr 4 '13
Good morning everyone.
I have version 1.5.1 but when users registering to not receive the confirmation email.
Alia Team
Alia Apr 4 '13
Geovali, there could be several reasons.
Search our forum. There are a lot of topics discussing this issue.

Most common reasons:

1. You have not set your email under setting>>main settings
2. There is a problem on your mail server.
3. Try enabling SMTP : http://docs.oxwall.org/...ttings:main-settings
4. Emails are sent to the SPAM box.
5. CRON is not set properly.